Shipping /Returns
SHIPPING POLICY
Safe Escape, Inc works hard to help the environment. We recycle boxes and packaging.
Safe Escape ships all standard orders via UPS
Orders are usually processed on the same day they are received provided the item is in stock and the order is received by 4 pm EST. Please allow 3 days on factory direct orders.
Our main warehouse is in New York. Please allow up to 5-6 days to ship to the West coast via UPS
Free shipping policy over $250 only applies to the continental US. Alaska, Hawaii and outside of the United States do not qualify.
If we are provided with an incorrect address or should, for other reasons outside of our control, ups is unable to deliver your package and reroutes it back to our warehouse, we reserve the right to charge you, the customer, the additional amount in shipping for the return.
Please call for any orders outside of the US so we can provide you with the correct shipping charge
RETURN POLICY
Safe Escape, Inc wants you to be completely satisfied with your purchase. We offer a 30 day money back guarantee policy.
*special/custom orders, clearance items and orders that are over $250 may be subject to a 10-20% restocking fee.
Products must be returned in the original packaging and in the condition in which it was received.
Upon receipt and inspection of the return we will process a refund for the product only. Shipping charges are not refundable.
Please call the toll free # or send us an e-mail to request a return authorization and for the correct return address.
Please keep a shipping receipt of all product being returned, as Safe Escape, Inc is not responsible for lost packages.
Safe Escape, Inc. | 200 Weskora Rd | Yorktown Heights, NY 10598 | 1-888-735-7522
Sales@SafeEscape.com | Site Map